Reference

Open your account with clear terms

bonanza138 sets the account, wallet, promo-board, and lobby rules in one terms page so you know what applies before you enter Dragon Tiger, Dream Catcher, Crash Games, or…

Account rulesDANA wallet useOVO wallet useGoPay and QRISLocal law applies
bonanza138 Open your account with clear terms
CONTACT PATHS

Check terms with our team

A terms question should reach the right desk without forcing you to repeat your account details. We handle account-rule, wallet-rule, and access-rule questions through live chat, WhatsApp, and email every day from…

Live chat for clause checks Use live chat when you need a short answer about account access, promo-board wording, or a wallet rule before you continue. We may ask for your username and device path, such as Menu > Account > Wallet.
WhatsApp for wallet terms Send WhatsApp details when a DANA, OVO, GoPay, or QRIS transaction affects a terms issue. Include the payment rail, time, amount, and screenshot so we can match the request with your account record.
Email for formal requests Email support is suitable for account data requests, name-correction checks, and written terms questions. We respond in sequence during 09:00 to 23:00 WIB and may ask you to confirm your registered phone number.
ACCOUNT CARE

Browse how we apply terms

Terms matter most when an account step needs a decision, so we keep records tied to real actions rather than vague labels.

Account identity checks

Your account name, phone number, and wallet name should match before withdrawals move forward. This terms step reduces mistaken transfers and helps us confirm that the request belongs to the account holder.

Password and device care

You are expected to keep your password private and close sessions on shared phones. If a login looks unusual, we may pause sensitive wallet actions until you confirm access through registered contact details.

Cookie use under terms

Cookies help keep your session active, remember language choices, and reduce repeated account checks. They do not replace identity verification, and you can adjust browser settings if you prefer a shorter saved session.

Payment record handling

DANA, OVO, GoPay, and QRIS records are used to match deposits and withdrawals to your account. We keep the details needed for account handling, dispute checks, and payment tracing under our terms.

Game-session references

Dragon Tiger, Dream Catcher, Bingo, Fish Hunter, and Crash Games sessions create timestamps and result references. If you question a session rule, support uses those references to check the terms against the recorded round.

Change requests

If your phone number, wallet name, or account data needs correction, contact us before making new wallet requests. We may ask for confirmation through live chat, WhatsApp, or email before applying the change.

Start with common terms questions

These answers cover the terms questions we receive most often before account opening, wallet use, lobby access, and support follow-up. They are written to help you decide whether to continue, what account details to prepare, and how to contact us if a rule affects your next step.

You accept rules on account ownership, password care, wallet matching, game-session records, promo-board wording, and support checks. You should read the terms before opening an account because they apply to each lobby and wallet action.

Yes, where available for your account and where local law permits. The payment name on your wallet should match your account details, and support may request transaction proof when a deposit or withdrawal needs checking.

Withdrawals require account and wallet checks before processing. We compare your account name, registered phone number, payment rail, and recent activity, then contact you if a mismatch or missing detail blocks the request.

Our terms treat password control as your account duty. If shared access creates a dispute, we use login records, device signals, wallet attempts, and support messages to decide the next account step.

We may update the terms when account processes, payment rails, security steps, or lobby rules change. The current version appears on this page, and continued account use means the latest wording applies.

Contact live chat, WhatsApp, or email with your username, registered phone number, and the data you want corrected. We verify the request first, then explain whether the terms allow the change.

Yes. Access and eligibility depend on local law and are available only where local law permits. If a location rule affects your account, support can explain the relevant terms and what action is available.