Reference

Open Your bonanza138 Privacy Policy

Your account data, cookie choices, device signals, and DANA, OVO, GoPay, and QRIS wallet records are covered in one clear Privacy Policy.

Account data useCookie choicesDANA record handlingQRIS wallet checks

Explore The Lobby Read FAQ

Open Your Privacy Choices Clearly

bonanza138 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Privacy choices matter before you open an account, not only after a wallet request. We collect only the details needed to create your profile, protect sign-in, process DANA, OVO, GoPay, or QRIS activity, answer service messages, and keep a record of account changes. We may check

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device type, IP range, browser language, and login time so we can spot unusual access and keep the lobby stable for Indonesia. If you access from Semarang or any other city, the same policy explains what we store and why. Where access or eligibility is discussed,
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it depends on local law and is available only where local law permits. You can ask us to correct account details, review stored contact data, or close unused records through the contact paths below.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Explore Privacy Help Channels

Privacy requests need a direct route, so we keep account help separate from general lobby chat.

Live chat privacy desk Use live chat inside your account from 09:00 to 23:00 WIB for cookie questions, contact edits, and login data checks. We confirm your username before discussing any stored account or wallet detail.

Email record request Send privacy requests to the address shown in the account help area when you need a written reply. Add your registered phone number, payment rail, and the date of the account activity you want checked.

Wallet privacy queue For DANA, OVO, GoPay, or QRIS record questions, our wallet team checks the account reference before replying. This keeps payment data tied to your login rather than an open public message.

DATA CARE

Browse How We Protect Data

A Privacy Policy should explain how the work is done, not only name the data. We separate account profile details, wallet records, cookie choices, and support messages so each request reaches the…

Account profile handling

We store the details you give during account opening, such as username, phone number, and contact channel. These details help us confirm ownership when you ask for edits or account access help.

Cookie choice logging

Cookies help keep your session active, remember language settings, and detect repeated failed logins. You can clear browser cookies on Chrome through Settings, Privacy and security, then Clear browsing data.

Device and login checks

We check device type, IP range, login time, and browser signals when your account is opened. If a sign-in looks unusual, support may ask you to confirm a recent wallet or profile step.

Payment record separation

DANA, OVO, GoPay, and QRIS records are kept with wallet references rather than public profile fields. That lets us trace payment questions while limiting who can view account-linked payment activity.

Retention and deletion

We keep records only for account service, wallet checks, legal duties, and dispute handling. When a record is no longer needed, we remove it from active service tools or restrict access.

Correction requests

If your phone number, contact channel, or payment reference is wrong, tell us through live chat or email. We verify account ownership first, then update the record or explain why we cannot change it.

Browse Privacy Policy Questions

The questions below cover the privacy points we hear most before and after account opening. Each answer explains what data we handle, why we need it, and which step you can take if you want a correction, access check, or clearer record of wallet activity.

We collect the details needed to create and protect your account, such as username, phone number, password data, device signals, and login time. We also keep wallet references for DANA, OVO, GoPay, or QRIS activity.

Device and browser data helps us keep your session stable and spot unusual access. We may check device type, IP range, browser language, and failed login patterns before allowing sensitive account changes.

Payment records are used to match wallet requests to your account, answer payment questions, and check disputed activity. We keep those records separate from public profile fields and limit access to the relevant team.

Yes. Contact live chat from 09:00 to 23:00 WIB or send an email through the account help area. We confirm your username and one recent account step before changing contact or profile data.

Cookies may remember session status, language, and navigation patterns so the lobby loads correctly. We do not need cookie data to publish your game choices; it supports account access and service checks.

We keep account, support, and wallet records for service needs, payment checks, legal duties, and dispute handling. When a record is no longer required, we remove it from active tools or restrict access.

Use live chat inside your account for quick privacy questions, or email the address shown in the help area for a written reply. Include your registered phone number and the account record you want checked.

Open Your bonanza138 Privacy Policy

Explore Privacy Help Channels

Browse How We Protect Data

Account profile handling

Cookie choice logging

Device and login checks

Payment record separation

Retention and deletion

Correction requests

Browse Privacy Policy Questions

01 What personal data does bonanza138 collect when I open an account?

02 Why do you need my device and browser data?

03 How are DANA, OVO, GoPay, and QRIS records used?

04 Can I ask to correct my account data?

05 Do cookies track my game choices such as Dragon Tiger or Bingo?

06 How long do you keep my privacy records?

07 Who can I contact about Privacy Policy concerns?

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